Quick answers to common questions about TinSuite.
Yes — 14 days on every paid plan. No credit card required to start.
No. TinSuite is web-based and works in any modern browser. We also have mobile-optimized layouts.
Yes — import your chart of accounts, customers, invoices, and historical transactions. See our Help Center for step-by-step guides.
Most businesses are set up in 15-30 minutes. Complex multi-entity setups take longer, and we offer white-glove onboarding on Business plans.
Yes — Wayfair-compliant sales tax for all 51 US states and all 13 Canadian provinces. Automatic rate lookup, nexus tracking, and filing-ready reports.
Yes — via Plaid, we support 12,000+ US and Canadian banks. Transactions auto-sync daily and categorize using AI.
Yes on Pro and Business plans. We fetch exchange rates daily from ECB and re-measure as required by US GAAP.
Yes on Business plan. Custom colors, logo, footer, and even a customer portal at your own subdomain.
All major credit cards via Stripe. Annual plans can also pay via ACH.
Yes — upgrade or downgrade any time. Billing is prorated.
Never. The price you see is what you pay.
Not prorated for partial months. If you cancel, your subscription continues until the end of the current billing cycle.
TLS 1.3 in transit, AES-256 at rest. Bank tokens are encrypted with keys we control. Optional 2FA and single-sign-on.
Primary: Hetzner, Germany (EU). Backups: S3-compatible object storage, multi-region.
SOC 2 Type II audit in progress. Infrastructure follows SOC 2 principles from day one.
Any time, no fees. CSV, JSON, or PDF exports are available from Settings → Data Exports.
Settings → Billing → Cancel subscription. Two clicks, no hoops.
Free account continues with 90-day read-only access, then archived. Export your data first if needed.
Yes. Settings → Account → Delete. All data permanently removed within 30 days, except legally required billing records.